website design
BEFORE VS AFTER
grantpud.org
Website pre-work snapshots
Audience Personas
SITE MAP
WEBSITE AUDIENCES by importance:
- Residential electric and high speed network customers
- Prospective employees
- Recreation users
- Education
- Media
- Current employees
- Commercial and industrical customers
- Irrigation customers
- Investors
- Partner organizations
- Grand County PUD Commissioners
- Elected officials
- Special interest groups
- Public Utilities Commission
Top tasks on utility sites
Source: JD Power
- Set up online account
- Account log in
- View consumption history
- Review account information
- Make a payment
Top Pages on GrantPUD.org
Source: Google Analytics (2016)
- Homepage
- Employment
- Billing/payments
- High Speed Network
- Contact us
- Recreation
- Power Outages